Rose W Bfo

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You're African pride deep conditioning no light cream relaxer burnt the *** out of my hair

My name is Rose Marie Williams I've been using perms all my life I live in Corcoran California I bought your African pride deep conditioning no light cream relaxer mixed it all up wait at the time put it on my head and it wasn't in my head two or three minutes and burnt the side to my hair I'm by my ear my face the back of my hairline it's just terrible ruin my face.
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Loss:
$7

Preferred solution: I would like to be compensated for the burns on my face it has ruin my face I don't know what to do.

User's recommendation: Do not use this product African pride deep conditioner no light cream relaxer