The summerlin house screwed me out of time and money
worst experience of my life! Joyce (establishment owner) promised my husband and I the world until we signed the contract, which just happened to not include the verbal agreement we had. After that it would take pulling teeth just to get the woman to respond to my emails and never ever answered her phone. we live an hour away and making appointments with her was close to impossible, she wouldn't try and work with us. Our first appointment with her she didn't even show up and when we tried MULTIPLE times to email her, she finally wrote back to reschedule and would not even acknowledge the fact that she didn't show for her own appointment. During said next appointment another couple showed up and she had no recolection of making an appointment with them and even lightly joked "well im glad i didn't leave ha ha". Joyce told us to come ten minutes early over email for about four appointments and when we would get there she would look at me like you *** and say why are you here so early? We were told in the begining that the floral was included in the contract but of course it didnt end up in the signed contract and we had to come up with the money for flowers. Half the flowers that we paid for we never got. It's just excuse after excuse with this woman and she still hasn't refunded me my money for missing floral going on two months after wedding. She is so rude, I was so embarrassed for our wedding rehearsal Joyce was rushing everyone and bossing my family around so bad that multiple members of my family (after my apologizing for exposing them to this woman) came to me and said that it was obvious she is all about the money and we all felt like we were on an assembly line. After ten minutes of "rehearsal" we were rushed out and told we had to leave property because she had somewhere else to be.
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