Christine C Atv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Angies List - Cancelled account but they keep billing me anyway.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I cancelled my account on 02/20/2020. But they keep charging me anyway. I have called approximately 4 times letting them know that I had already cancelled my account in February. They pull up my account and say "Oh I see here that you did". Yet I keep getting collection calls for an account that I have already closed. Now their saying that I owe them $953.12 on a n account that was suppose to be closed. I would recommend that you never use Angies List for anything once you sign up they never actually cancel your account heven when you have requested it be closed over 4 times.Very poor customer serviceNODo
View full review

Preferred solution: Cancell my account as I had requested on 02/20 /2020. Quit contacting me as the account has been cancelled

User's recommendation: DO NOT EVER USE ANGIES LIST

Christine C Atv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Medford, Oregon

Jan Pro - Poor quality of service

I interviewed several different janitorial services before choosing one. Jan-Pro representative came out looked at my office and gave me a bid. Explained all that was included in the bid and after reviewing other bids and what they offered choose to go with Jan-Pro. I however feel that I was mislead, did not know that they are a franchise and that the person who came out was not the one associated with the franchise that came to my office. I have been complaining about the quality of service from the time they started in February. No matter how much complaining I have done not much has changed. I even went to the extent of posting pictures of how my furniture should be arranged, how the items on the sinks should be arranged. To no avail. nothing changed. Every morning when we come in all of the furniture has to be rearranged. It looks as though they are always in a hurry and that the furniture is being tossed around. Garbage can liners hanging outside of the garbage can, frequently not emptying all of the garbage cans and not putting garbage cans back where they belong, sinks have not been being cleaned. I could go on. I will never use this service again and I would encourage you to not use this service regardless of what they say. I believed what they said and I ended up with terrible service. Now because I signed a contract I will probably be stuck with them until the contract expires
View full review
Reason of review:
Not as described/ advertised