Sarah L Adm

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TAP Air Portugal - Missed Flight

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TAP Air Portugal - Missed Flight
I was at the gate an hour and a half early. It looked like the gate but there was a ramp leading down to the real gate! I didnt see it at all. Where I was looked like it, there was a sign saying Lisbon and everything. I kept going back and forth wondering where the other people were. I figured the flight was late. I never heard a call or boarding announcement.
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Loss:
$187
Cons:
  • No call for boarding

Preferred solution: Full refund

User's recommendation: No. Needs clearer signs in English