Ma.Annette G

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Watsons Philippines - Product expired

Watsons Philippines - Product expired
Watsons Philippines - Product expired - Image 2
Watsons Philippines - Product expired - Image 3
Watsons Philippines - Product expired - Image 4

Good evening Watsons. I want to complain.

I have just bought a Benzoyl Peroxide BENZAC SPOTS TREATMENT 10% this evening at 7:10pm October 1, 2022.

At Watsons City Mall Tagbak branch Iloilo, Philippines.

When I got home , after taking a shower. I used it applied on my face. I have noticed that the texture is different from the BENZAC that I have used before. It is very sandy and rough.

I have checked the package and noted that IT IS ALREADY EXPIRED. The EXPIRATION DATE IS 08/2023. It is now October 1st 2022. It has been 2 months since this product has expired.

But still your store WATSONS has been selling it and they gave me this.

My dermatologist has prescribed me this product and I have been using it for 2 years already, since I have cystic acne and a very sensitive skin. My problem is I have already applied this expired product that you gave me on my face.

I just hope it wont worsen my pimples.

Please give me a solution to this situation. Please respond immediately.

Thank you.

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