Karen C Zbi

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The Weather Channel - Refund

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On 10/8/22 I requested a $32.22 refund because after signing up for the app I realized TWC was part of my streaming package. I received a response stating a refund was sent. I never received a refund so I continued to email TWC asking for my refund. TWC stopped responding to my emails so now they not only did not refund my money but they are totally ignoring my requests. This is the worst customer service I have ever received in my entire life.
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Loss:
$32
Cons:
  • Difficult to reach and unresponsive

Preferred solution: Full refund

User's recommendation: Never ever sign up for this service