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Verified Reviewer | City Of Saint Peters, MissouriSears Home Services - Kenmore Elite Refrigerator broke & service did not show up.
Unable to reach a person, only a male robot.
Received at least 2 emails and text every day confirming appointment. Today we received a text that they were coming today. then they provided an estimated arrival for 3:30pm. Later they texted they let us know that they had one more stop before us.
At 3:47pm they texted to let us know that they rescheduled our appointment for 1/20/2023. What the F@#k> we spent the whole day waiting for them, they sent updates they were coming and then we have to wait more than 3 more weeks. This is totally unacceptable! what do we do without a refrigerator for a month?
This is a great reason why they are no longer in business. Please help.
- Customer service was horrendous
User's recommendation: Do not purchase anything Kenmore or from anything that's part of sears!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnsatisfactory accommodations, uncooperative host and zero help from Airbnb.
Contacted us but did not resolve the issues. Contacted BBB but no help!
Credit card company is attempting to resolve the issue.
Airbnb is just as bad as the host Nathan in Sevierville, TN. Name of property in Sevierville is Birds Eye View, his is Nathan and the experience was horrible.
- Beautiful views
- No refund policy on cancellation
- Lack of background checks on hosts
- Host and staff lie
Preferred solution: Full refund
User's recommendation: Use another service. The host Nathan in Sevierville, TN was terrible as bd no help from Airbnb. I would not recommend either
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPersonalization Mall - Slow service and excessive shipping charges
Personalization Mall never followed up and have not replied to messages. Donโt care about anything once the have their money.
Used to be responsive and had good customer service.
No more. If there was a rating lower than one star I would give that to them.
- Variety
- Poor delivery
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInstacart - Deceptive advertising
Thought I would try Instacart once again. I received another email with $15.00 off my next 3 orders.
Well I was fooled once but today I tried the new offers and the credit did not show up when I tried to checkout. I called customer service and they said no credit appeared on my account.
Same thing as before but this time I did not complete the checkout. Donโt trust offers from Instacart they are Fraudulent and used to encourage s an order an hope that people are not smart enough to see that they are being screwed.
- Convenient
- Bad customer service
- Inconsistencies in shopping experience
Preferred solution: Price reduction
User's recommendation: Donโt trust offers in there emails, they do not honor them. When you complain about not honoring they just reply with canned replyโs.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGlassesUSA - Extremely poor customer service.
- Service & communications
Preferred solution: Deliver product or service ordered
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Sears Home Services never showed up after 3 scheduled appointments. We had a warranty with Square Trade and they were very helpful and gave us the full amount we paid for the broken refrigerator.
We had it hauled away when our new GE Refrigerator was delivered.
Good riddance to Kenmore and Sears. Thank goodness for Square Trade through Allstate.
Was able reschedule for 12/302023. Did not call or show. Rescheduled for 1/05/2023.