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Verified ReviewerOptumRx - Terrible company, skirts the rules to make money
Updated by user Oct 05, 2022
The $6000 was returned to my bank account with no apology or explanation. Their website claims that they will "never charge you for your medication without your knowledge." Don't believe them.When I went into the website to order my medication (after getting my money...
Original review Sep 22, 2022
Briovarx is owned by United Health Care, which means they are in bed together. I am on Humira for rheumatiod arthritis.The injections cost over $6000 per month. After I was on the drug a year (with a high deductible), OptumRX/BriovRX tried to boot me off it by claiming my prescription was cancelled. How many other people do they do that too, hoping they will drop the expensive medication? After several days of phone calls and complaints and stress (not good for RA, BTW), they mysteriously allowed me to fill my prescription.
Today, they stole $6K from me--they took money out of my bank account on file, even though I had not yet ordered the drug.
I caught them out when the amount was pending, and they claimed they would never charge me without my approval. Ha. The amount went through today. I have called them, faxed them, and opened a dispute with the bank that holds my card.
Stay far far away from these people.
They give capitalism a bad name.
I'm ashamed that my mutual fund holds United Health. I wish I could disinvest in this horrible company.
Loss:
$6268
Preferred solution: Full refund
User's recommendation: avoid if at all possible
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