Larry M Bgv

Napoleon Grills Stainless Steel is JUNK

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Napoleon Grills Stainless Steel is JUNK
Napoleon Grills Stainless Steel is JUNK - Image 2
Napoleon Grills Stainless Steel is JUNK - Image 3
They advertise lifetime warranty but burners, drip pan and cross light bracket were gone after 3 years of very little use. Then they say some of my lifetime warranty is only good for 2 years , but they will replace my burners. What grade of stainless steel evaporates when fat drips down on it??? I built an outdoor kitchen with granite top, finding a new grill to fit will probably be impossible.
View full review
Loss:
$1500
Pros:
  • When it was new
Cons:
  • How it fell apart
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution