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Verified Reviewer | Albuquerque, New MexicoFacebook - Dispute re: closing my account
Some one hacked my account and posted inappropriate photos. FB bots assessed my identity and explanation, and came back with "sorry, decision is final."
I am a professional person with personal and business FB accounts x many years.
I have never posted anything against community guidelines. Having my accounts down is costing me money, and keeping me from connecting with friends.
This is stressful and unfair. FB has NO customer service person, and many of their emails for submitting disputes are defunct.
They are censoring people willy-nilly with no accountability. I have reported to the CA Attorney General's office one week ago, I am awaiting reply.
User's recommendation: Use the two-factor auth for FB/Insta, even though its a pain in the ***
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