Jeffrey E Fox

Facebook - Regain access to my account someone hacked into about 3 months ago

Nothing has been done about getting me back into my FB account and it's getting old quickly maybe I should join all the one's involved in the law suit against your company.
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Preferred solution: Being able to access my account again

User's recommendation: Get more staff to answer your phones and deal with issues such as mine

Jeffrey E Fox
map-marker Greenwood Village, Colorado

Facebook - Regain access to my account someone hacked into about 3 months ago

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Someone hacked my account a couple of months ago and I haven't been able to access my account since then I tried to verify my identity several times with no avail. Customer service isn't taking calls right now so this is my last option before I call my attorney and start a law suit against your site.

Cause this is like the 3rd time my account has been hacked in less than a year which means your security isn't up to par. However hacked it has been asking all my friends for money and other things which makes me look bad to them.

Check the current user of my account and you'll see it's not any of my email addresses which your security should've caught on to right away. Please get this taken care of ASAP I've already contacted my attorney and brought him up to speed about what's going on.

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User's recommendation: Improve your security