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Verified ReviewerTerrible warranty and return service for Champro
I purchase a new pair of Champro catchers leg gaurds and a connector strap that holds the lower knee gaurd to top 2 knee gaurds came out of the leg gaurd. I wrote 2 emails asking where to send my receipt and pictures so I vould have a replacement 4 days apart and never received a reply I called them and they told me you have to have the seller contact us to describe the situation and ask for a replacement. Do not buy from Champro.
Loss:
$41
Pros:
- Curtis was polite on the phone
Cons:
- You cannot easily return a broken product
Preferred solution: Full refund
User's recommendation: Do not buy from Champro, very hard to return broken part.
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