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On June 6 I ordered a copy of a NY State divorce certificate. Having previously obtained the exact same document through VitalChek previously and having a scanned copy of the actual certificate, I filled in VitalChek's request exactly as it appears on the certificate....
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3 comments
#314053

I was able to resolve my problem by contacting Mr. David B. I found his contact details on replies to some of the other VitalChek complaints.

I'm not sure exactly how these problems occur with VitalChek and it could be that they are just in a very complex and high-friction business, but I also suspect that sometimes there are training issues with staff.

Again, kudos to Mr. David. I would like to suggest that VitalChek have a formal complaint escalation scheme that could go a long way to reducing or at least resolving a lot of the problems people experience.

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ID
#243979 Review #243979 is a subjective opinion of poster.
Location
Beijing, Beijing