New Reviewer

Verizon - Cutting Off Copper Line Service If I Don't Switch to Fiber

I had an issue with my copper line phone after a severe storm. After 10 days and their finally sending a competent service tech the issue was resolved. Now I received a letter from Verizon telling me that if I don't switch to fiber by 6/17/19 they will be disconnecting my service. Since I also have DSL through them, it says my internet service will also stop working, but I could switch to Fios at a "Special Rate" that may be "Lower or Higher" than what I currently pay. No where does it say how much it will cost me to switch my internet service to Fios, I'm sure some type of wiring will be necessary. In 37 years this was the first time I had an issue with my phone, I'm really annoyed with this tactic of forcing me to switch just because I had a service call. So now I have a little over a month to either switch to fiber or my other alternative is to have my phone and internet switched to Optimum.
View full review
ID
#1528248 Review #1528248 is a subjective opinion of poster.
Location
Rahway, New Jersey
Service
Verizon Home Phone Service
Reason of review
Poor customer service