Don M Cxb

Disqus - Pain in the *rse for commenters

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I am sick and tired of the requirement that I have to verify I'm not a robot every time I log in. I am shown a bunch of grainy pictures that I am required to determine which photos have a bus in them, a crosswalk, etc. It now takes me 10 minutes to just sign on! Why not a simple CAPTCHA instead of grainy photos. I also couldn't log in with my email address and couldn't find a contact to help since I tried to use the "forgot password" option to email my password but when I enter my address that I just registered on Disqus with it tells me they have no records of this email address. This after entering another CAPTCHA that had me look at grainy pictures to determine which ones had a bus, crosswalk, bridge, etc. It is becoming a pain to even log in! Please find another way to determine if people are not robots and are you intentionally blocking proton mail customers? If so why?
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Reason of review:
Poor customer service