Teresa D Aro
Profile Info
New Reviewer
Teresa D Aro
Nashville, Tennessee
Elite Extreme - Cell phone case
I ordered a cell phone case from elitextreme.com and they not only will not respond to all of my emails and my responses on their "ticket" but they will not give me a refund for a product they never had! They informed me once that they hadnt rec'd the item to ship it but they sure took my money! I have tried to contact them over and over to receive a full refund but I get no response. How does a company get away with stealing from consumers?! All i want is a refund and I dont think thats going to happen!
Loss:
$15
3 comments
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MY ORDER WAS NEVER SENT! I spoke to a rude ignorant person named Sarah.
She told me I never ordered anything, and hung up on me! I put in a dispute to paypal...also, complained to central fla.
BBB. These people need to be put out of business!
I had the same exact scenario. I received one of the two items I purchased almost immediately but got the runaround for a month on the second item.
I just talked to customer service and they said its going to take two weeks to refund my money.
This company is ridiculous, do not buy from them. The item I did receive was made poorly and came scratched with chunks of other colored plastics in the case.
I'm with you I ordered a cell phone cover for my daughter and have yet to receive it. I have tried contacting them through email, livehelp, and by phone and I cannot get through to them. I have made a claim through paypal to get my money back as that is how I paid so hopefully I will get a refund and be done with this company.