Chris F Koz

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Hayward Pool Products - DO NOT BUY HAYWARD EQUIPMENT. THEY DO NOT HONOR THERE WARENNTE!

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Hayward Pool Products - DO NOT BUY HAYWARD EQUIPMENT. THEY DO NOT HONOR THERE WARENNTE!
Hayward Pool Products - DO NOT BUY HAYWARD EQUIPMENT. THEY DO NOT HONOR THERE WARENNTE! - Image 2
Hayward Pool Products - DO NOT BUY HAYWARD EQUIPMENT. THEY DO NOT HONOR THERE WARENNTE! - Image 3
Hayward Pool Products - DO NOT BUY HAYWARD EQUIPMENT. THEY DO NOT HONOR THERE WARENNTE! - Image 4
Hayward Pool Products - DO NOT BUY HAYWARD EQUIPMENT. THEY DO NOT HONOR THERE WARENNTE! - Image 5

DO NOT BUY HAYWARD EQUIPMENT. THEY DO NOT HONOR THERE WARENNTE!

I purchases a in ground pool from a pool contractor who is a hayward distributor for $125,000.00.

After the pool was complete they registered all of my equipment with Hayward. I had a small problem with Hayward lights not work so a hayward distributor came out and fixed it under warrantee. Well my chlorine was not holding so the same Hay ward distributor came out and said my salt cell prematurely went bad and that I needed to call Hayward to get it replace under warrantee. So I did call hayward.

They ask me if I can provide them with the serial number on the until. Well I looked for the serial number and I do not see one.

So they claim without the serial number they cant warrantee it. They has all the equipment register when the pool was complete and did some warrantee work already so they know the equipment is theres and when it was installed but still will not warrantee the equipment that is clearly theres

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Loss:
$450
Cons:
  • Do not honor there warennte

Preferred solution: I want hayward to honor there warrantee on my salt sell

User's recommendation: DO NOT BUY HAYWARD EQUIPMENT. THEY DO NOT HONOR THERE WARENNTE!

1 comment
Newell Meh

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