New Reviewer
I had a 5:30 pm reservation for a New York-to-Boston bus trip on Friday (August 1, 2008). I arrived at the Megabus' stop at 4:30 pm. There was a bus waiting and there were seats still available. Therefore, I asked the supervisor if I could take the 4:30 bus and he...
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They just did the same to my family of 4. Made a reservation of less than 24 hours from when I was to leave and would not exchange my tickets for a earlier time.

When I called and asked for a higher power they refused me permission. They have no problem over booking and bumping you back off of the bus you made reservations but refuse any exchange when offering money.

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#130180 Review #130180 is a subjective opinion of poster.
Brooklyn, New York
Megabus Bus Service