David S Nwj

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| map-marker Revere, Massachusetts

Bedroom Furniture Discounts - Still waiting for the last of my order after 16 months.

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Ordered a bedroom set on 4/10/21. Product was noted as "in stock" for "8-10 weeks delivery", which was why it was selected. Two months later (on 6/7/21) I was told there some pieces in the local warehouse, but no delivery date was known for the "rails and nightstands." I approved partial delivery, and these components were delivered (damaged) on 7/10/21 (after several more delivery delays.) That was when we found our "rails" basically meant the entire bed. Rails (the rest of the bed) and nightstands were finally promised on 12/28/21 but they arrived missing one nightstand. The missing nightstand was finally located and delivered on 1/5/22, but was missing a trim piece. Multiple delivery dates have been promised and not met ever since. It is now 8/31/22, 16 MONTHS after the order was placed, and I still don't have anything. Dozens of promise dates missed. No control over their supply chain. Zero concern for their customers. This is by far the worst company I have ever dealt with. Customers should steer well clear of bedroomfurniturediscounts.com.
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Pros:
  • Good pricing

Preferred solution: Price reduction

User's recommendation: Spend your money with a more reputable company.