New Reviewer
Frys Electronics - Horrible experience with Fry's manager Charles Bauer
Update by user Apr 28, 2019

After talking with the real manager, I the TV was replaced. Am happy now. Situation resolved

Original review posted by user Apr 24, 2019
Went to upgrade my TV and decided on a TV from Frys that was on sale. Wen to Frys on 45 in Houston. Showed the sales add. They said that they had no idea of what the add was...
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1 comment
#1986765

I appreciate your comments. I can relate.

I've experienced similar situations at Frys...too many horrible customer service related issues to cite. Imagine my jubilation when I found out they were all shutting down. Aside from the pandemic, they have no one to blame but themselves.

If they ever DO try to resurrect this place, maybe they can consider bringing on people that AREN'T apathetic, lazy or ignorant. Payback's a ***

Featured
ID
#1520820 Review #1520820 is a subjective opinion of poster.
Location
Houston, Texas
Product
Samsung Electronics Qn75Q6 Tv
Pros
  • Selection
Cons
  • Follow up or follow through from technical support or managers
Reason of review
Damaged or defective
Loss
$1600
Preferred solution
Replace TV