Django Syt
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New Reviewer
Django Syt
Lexington, Kentucky
Gm Financial - After Pay-Off
I switched my loan to a different financial company. Received an email on 7/30/22 saying my title paperwork was on the way. As of 8/26/22 I have not received the p/w. Signed in to account online at 11:56 a.m. to message customer service, but receive a message to contact during service hours. Tried to contact through customer service number listed, put on hold for excessive amount of time. Went back online to register a complaint but, received message the complaint could not be submitted.
User's recommendation: If customer service is important to you, this is not the company.
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