Linda C Riv

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| map-marker Thousand Oaks, California

AMC Theatres - Expensive AMC GOLD tickets not honored

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Impossible to contact this company. I have four AMC gold tickets that need to be exchanged for the new black tickets. Sent all the information photographs etc. to the designated email two months ago and have heard nothing back. Also made additional inquiries to the same email address with no reply. Very frustrating experience that should be easily resolved. There are no customer phone numbers in existence that actually work. This is essentially fraud.
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Loss:
$60

Preferred solution: Exchange my tickets like they promised they would.

User's recommendation: Donโ€™t buy AMC passes anywhere.