New Reviewer
My ER bills from 2018 have not been paid. I'm consistently getting collections notices and my credit is threatened, not to mention the high level of stress this is placing upon me. I called and cannot leave a message. The automated message blames the transition to new...
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2 comments
#1720198

Liberty now owes me more than $4000 for claims I have submitted since May 2018. I call every month, get the run-around.

Thank god I just turned 65 and went on Medicare, so I cancelled my membership, but I will not rave about this company anymore. I think they grew too fast and can’t keep up with the demand for affordable healthcare.

But I just want answers! No one seems to be able to help me!

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ID
#1519534 Review #1519534 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Pros
  • Speaking with someone who could help
Cons
  • Going through 11 people to get to the one person who could help
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Pay the amount in full and have collection agencies remove the records of past due invoices that are not my responsibility.