Smith Zos
map-marker Kingston, Ontario

Dura Loc Roofing Systems - Duraloc Roofing Potential Class Action Lawsuit

To sign up for the potential dura loc class action lawsuit, please go to this site : http://class-action-advice.ca/dura-loc.html I have read about other very frustrated customers, like myself, who have duraloc stone coated metal roofs ( company later rebranded as Allmet, and now an Ontario numbered company)who found that their 50 year warranties were not being honoured when they approached Duraloc about the stone coating coming off, exposing brown primer, that looks like rust, and resulting in a very unattractive, and much devalued home. It has been difficult for people to find other consumers with the same problem, as they are scattered all over Canada and the United States. I hope this site will help. The lawyer seems very competent.
View full review
20 comments
Guest

No, sorry, it is not still active. Duraloc went bankrupt, and all the people stuck with this defective roof are left holding the bag.

I hope your roof does not leak.

It should last many years yet, but will be unsightly. Please see the other comments below.

Guest

Is this still active I have this roof and it is failing only 15 years please respond

Guest

Did anything come of this? We had a roof installed in 2014, and it has the same problem starting 4 years after the install.

thanks

Guest
reply icon Replying to comment of Guest-1041342

No, unfortunately, Duraloc went bankrupt, and we are all left holding the proverbial bag. About all one can do, as far as I have learned thus far, is to let the stone come off, and then maybe apply metal roof primer and paint.

I am not sure how long this will last, but have been told, maybe it would have to be painted about every 10 years. It would be cheaper than a new roof, although this is not a very satisfactory result for people who paid so much for a metal roof with a 50 yr.

guarantee. I wish I had better news.

Guest

We bought the Duraloc 50 year guaranteed metal roof 10 years ago, and have had trouble with the stones coming off from the first rain we had on it. It has been trouble ever since getting any satisfactory resolution to the problem.

Nothing but excuses and the run around.

Very frustrating to pay more for a roof and get much less for it. If we can recoup anything from this shoddy run company, we are in.

Jim and Beckie Splittgerber

Lake Forest, CA

Guest

Tessy, If your roof does not leak, and if it was well installed, it shouldn't, then you might be able to have it painted after the stone comes off. That is what many people are doing, me included.

Eventually I will have a test patch, maybe 10 ft. by 10 ft. pressure washed, before a metal primer for roofs is applied, then a metal roofing paint. I have a friend with an old metal roof on a farmhouse, and he says the paint jobs last 10 to 15 years, and he says it is much cheaper than a new roof.

One painter tried to convince me that an elastomeric paint, or coating would be best. I am not sure what to use at this point. Most of the south side is a rusty brown -- the primer, and I have been told that eventually that will come off too exposing the silver coloured galvanized coating. One paint store advised having the roof sandblasted to remove the galvanized coating, but I think that could damage other parts of the house -- it is expensive, and you lose the protective galvanized coating.

I think a good metal primer, then paint, would be best, but I am still researching. I have been told that these roofs, although they look terrible, will last at least another 15 or 20 years, even if we do nothing.

I thought there were laws in Canada that would make Allmet cover the 50 yr. warranties when they bought the company, but apparently they do not have to do this, and Duraloc went bankrupt, so they are not responsible either.

We are stuck with the problem, and I will never trust any warranty again in my life.

If anyone else has information on painting these roofs, I would like to hear from you.

I have also read on the internet that those who paid for recoating with stone, were disappointed with the results -- coming off again after two years or so -- and it is expensive.

Guest
reply icon Replying to comment of Guest-823398

Your information is helpful. Did you find anything else about it since that?

Thinking of painting my 16 year old roof to prevent it from rusting, pushing it for another 10 years, then I'll replace the roof with normal shingles. Not easy to find people to paint roofs.

Guest
reply icon Replying to comment of Guest-1175108

Hello Disappointed. Thank you for posting.

No, I have not found out anything much since, except that Allmet is also now out of business, and the new Company quite likely in the same buildings in Courtland is called Headwaters. In my opinion that likely means that not only are the Duraloc warranties worthless, but also the Allmet ones as well. I wonder how long Headwaters will last as a roofing company ?

My roof is still very solid, and tight.

There is no leakage. It was installed in 2004. I am just letting the stone come off before considering painting. I agree that it is not easy to find a metal roof painter in Ontario.

Be careful about " fly by night " organizations that knock on your door. They have not approached me, but I know farmers have them ask them about spray painting metal barn roofs, or even house roofs from time to time. Talk to people at paint stores, and general contractors, or professional painters, and get references from other local people on them. Go see some of their work, and talk to the owners.

When I approached a Sherwin Williams Paint store locally the manager seemed on the defensive, and reluctant to help me. I am not sure why, but the problems with Duraloc may have scared him. I think as with any painting project, washing, then priming with an appropriate metal primer is important. I noticed some metal railing in a park that has a similar galvanized protective coating then paint.

There was a chip in one spot. I could see that a special primer had been used before the paint. This extensive fencing is about 10 years old now, and overall the paint still looks really good, but it was likely baked on.

I have talked to some people who bought 30 or 40 year shingles, and they start to deteriorate badly and lift after only about 10 years in many cases.

That is why I will not replace my roof as long as it is tight, and does not leak. Painting is a much less expensive option, and much less disruptive than installing a whole new roof. One painter told me it could be pressure washed first, then special metal paint primer applied, and then the metal paint. He said it could be applied by spray, or by rolling it on.

I think rolling would be better since spray can get on your brick, eavestrophing, or even a neighbours' house.

Please inform us about what you find out in your research, and if you learn anything about painting these roofs, please let us know. I advise you to have a painter/contractor try a test patch in an area perhaps 10 ft. by 10 or 20 ft. where there is a good snow load that slides off in the winter.

See how it comes through at least one winter and the strong summer sun. My roof, like all the others, is far worse on the south side. That is where the stone comes off first because there is no UV protection in the resin covering the stones, and I have been told that is why they fall off.

Good luck with finding a painting solution.

Guest

My roof is 6 years old and the granules have started to come off. Does anyone know if this can be repaired or is the same thing going to happen again. I know warranty co went bankrupt so what other course is there?

Guest
reply icon Replying to comment of Guest-817089

I got a flyer in the mail from Metal Roof Outlet. Their showroom is at 63 Main Street, Courtland, Ontario.

The brochure says they have been serving Ontario since 1986, and there is a Life Time Warranty on their metal roofing. Their website is metalroofoutlet.com. Duraloc was in Courtland, Ont. and so is Allmet.

DLD roofing ( Duraloc Direct, possible name, not sure ). Are all these businesses connected ?

It is difficult to sort out all the names, and name changes.

View more comments (19)