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USAA Barn Roof Claim

My barn roof collapsed due to heavy snow. USAA assessed the damage and paid half of the assessed amount. Normal. I was having a hard time finding a contractor to build another barn so I called USAA and asked them how long do I have to build it and claim the remaining amount. They said there is no time limit. I found a contractor, got an estimate and was already to go so I called to confirm we were okay. They said I had 180 days and could extend it to 365 with a written request. NEVER sent a letter, email, nothing. But they can fill my mailbox with junk every week. Oh, I posted this to their "members stories" area on their site. Never was posted. But every one there is "oh USAA is my life." Get a life! Hey, USAA my name is Jeff C in Ohio!
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ID
#237305 Review #237305 is a subjective opinion of poster.
Location
Lexington, South Carolina
Service
Usaa Claim