Yesterday, July 8, 2019, I was in the Small Claims-Magistrate Count in *** GA to defend my claim against the Skinny Wimp Moving Company. I selected Skinny Wimp to move my household goods based on their promise, “We Are Very Careful With Your Belongings”. You know, a brand promise. The Judge communicated that she was going to go by the contract, and I asked what that means. She communicated that there would be no amount awarded. I have good knowledge about the contract; how they are governed, and the requirements specific to contract void and voidable. However, this contradicts what the contract states and the legal requirement of a carrier of consumer household goods. In the contract, governed by Federal Regulations, it states that carriers like Skinny Wimp are required by law, legal liability, to pay a percentage of the claim based on total weight. This is not what I was seeking. The pictures illustrated the damage to Household Goods. The items damaged, premium furniture, original cost was approximately $8,000 and quotes to repair them ranged from $7,00 to $1,300. However, they were required by law to pay that amount which is their legal obligation. Therefore, I have concluded that the judgment was not based on the Federal Guidelines and Regulations for a contract even though the judge stated that she was going by the contract. I knew this but decided not to pursue it at that time. My observations were that she had made up her mind, and appeared not to have an interest in my claim. It appears that the judgment conveys that it is OK to be negligent and damage the household goods without any consequences. The judge also indicated that there are many cases ruling that the advertisement like “We Are Very Careful with Your Belongings”, has been dismissed and not allowed in court. However, there are hundreds of cases related to negligent, misrepresentation, misleading and false advertisement. I study them all the time. Skinny Wimp claims/statement and promise led me to believe in that promise. Therefore, purchasing the service. The FTC has strict rules when it comes to false and misleading advertisement. In this case, it is negligent and the misrepresentation because Skinny Wimp made claim/promise which caused me to enter into a contract, a form of trust. This is deceit. I didn’t purchase additional insurance because of this promise, “We Are Very Careful with Your Belongings”. However, the judge sided with Skinny Wimp which says that it is OK for them to engage in negligent thus damaging your goods and misrepresentation of their service. That’s interesting that a company can do that and not be held accountable. The Federal Motor Carrier Safety Administration Regulation §375.203 states that the carrier is legally liable for damage/loss of household goods. The Surface Transportation Board’s Released Rates Order states that the carrier is required to pay $.0.60 per weight for damaged goods when the customer has declined full protection. It is part of the contract. Section §375.201 states that the carrier is legally liable for loss or damage if it happens during the performance of any transportation of household goods and all related services identified on the carrier lawful bill of lading. Section §375.201 C states that If the shipper waives, in writing, the carrier liability for the full value of the household goods, the carrier is liable for loss of, or damage to, any household goods to the extent provided in the STB released rates order. Section §375.207, specific to the advertisement, states that the carrier must publish and use only truthful, straightforward, and honest advertisements. The promise, “We Are Very Careful With Your Belongings”, is a misleading statement and a misrepresentation of their services which resulted in negligence and extensive damage to my household goods. The bottom line is that you have to be careful when selecting a carrier that is honest, reputable and not about words. They should be focused on great service and meeting or exceeding the promise. That did not occur here.