New Reviewer

The HurryRoll - Misleading Advertising and Poor Customer Service

Bought the HurryRoll and entered in a code HR84 from one of their advertisements that said a free HurryCane came with the HurryRoll. The HurryRoll arrived without the HurryCane. I called Customer Service expecting them to say sorry and send it right away. They told me the special had just ended a few weeks ago, yet the website accepted the HR84 code without issue like I would get it. This seems like false and misleading advertising, and I felt betrayed by the company with no help from Customer Service. I told them I was going to write a poor review, and they didn't seem to care, so I am following through on my promise. At least someone is being honest. The cane is about 1/10 of the price of the roll, so not sure why it is worth frustrating the customer. I would not recommend this company.
View full review
1 comment
#1672348

Never heard of it.

ID
#1512862 Review #1512862 is a subjective opinion of poster.
Service
The Hurryroll Deal
Cons
  • Customer service and quality
Reason of review
Not as described/ advertised
Loss
$39
Preferred solution
Deliver product or service ordered