Cuc T

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Verified Reviewer
| map-marker Tacoma, Washington

Allegiant Air - Why hotel charged me again when I paid with Allegiant

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My name is Christina Tan. We had a family trip to Houston TX on 8/5/22 to 8/8/22(confirmation number was C2ZHTL) I booked 5 tickets and 2 hotel rooms and car rental with Allegiant website. I did pay for all. When we checked in/out at Hyatt Place Houston N(281-820-****), they changed us again, they said Allegiant did NOT pay for our hotel rooms. I called 3 times and waited 2-3 hours each time. Allegiant said will take care of it for me but It was almost 4 weeks still not getting it! I am very disappointed!
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Loss:
$434

Preferred solution: Full refund