New Reviewer

USAA - Add vehicle to insurance

We have been with USAA for 37 years and over the last couple of years the quality and availability of services has dropped off drastically. Customer service agents are no longer available 24/7. and if they are, it's because we went to the Internet and found 7 different telephone numbers to call in hopes of finding an agent to help us with adding a vehicle to our insurance. And the irony is they can't even insure our new scooter. They've outsourced some vehicle insurance as well. Think it's time to find a new company to work with in the future.D

User's recommendation: Don't be surprised to find out that USAA is losing it's insurance fundamentals.

View full review
#3844618 Review #3844618 is a subjective opinion of poster.
Colorado Springs, Colorado