Edward K Bya
map-marker Lebanon, Pennsylvania

H A Boyd Volkswagen - H. A. Boyd of Lebanon PA

Our 2010 jetta was finally picked up after spending 3 months at H.A. Boyd. First they said it needed a new engine.($2400.00) After engine was installed engine light was still on. They claimed it needed a fuel bar($375.00). After that was installed, engine light still on. Now they claimed it needs a new Combination valve($575.00). Had enough of the Boyd run around and money scam, took jetta to reputable service station. They had it on the lift and noticed combination valve was not hooked up to engine. $80.00 install charge, nothing wrong with part. Totally done with H.A. Boyd. Who knows how many clients they are ripping off.
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Loss:
$2800
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution