Carolyn B Ihe
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Carolyn B Ihe
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Verified Reviewer | Chandler, ArizonaCox Communications - Phone is not working
My phone is still not working and I'm extremely angry. Tried to get some help and no one to speak with. I need someone to come to my home.
Loss:
$100
Cons:
- Unable to speak with a technician
Preferred solution: My phone working again
1 comment
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File a complaint against Cox with the following agencies: FCC, FTC, attorney general's office, public utilities company in your area. Cox was given a license to serve the public.
They serve only themselves and is an incompetent company. Request from the regulators listed above that competition be let into Cox's markets, or more competition be let in if there is some already. More choices=better service, better quality and lower prices.
You might also be due money back for outages in your area. Ask the regulators above about this too.