teniesha r

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Zazzle - Completely damaged

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Zazzle - Completely damaged
Zazzle - Completely damaged - Image 2
Zazzle - Completely damaged - Image 3
I didn't want to put a negative review But after no response from email I am going to I ordered 100 wedding invites They came completely water damaged I can understand that some of this is courier problem but the packaging was not satisfactory for large order at all Payed $300 for all of it Now I have 100 envelopes that are all sealed and can't be used All stickers are water damaged And a hand full of the wedding invites also water damaged
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Loss:
$302
Pros:
  • Good price
  • Nice designs
Cons:
  • Delivery
  • Communication

Preferred solution: Let the company propose a solution

1 comment
ZazzleSM

Hi Teniesha, We are so sorry to hear about your order arrived damaged. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.

Please contact our customer service department for assistance.

We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Katie Ann