Victor A Qok
Profile Info
New Reviewer
Victor A Qok
Columbus, Georgia
Sams Club - Customer service issues
Workers watched an elderly person knock over a display of pills. Instead of helping they laughed and walked by and stared. 2 other elderly shoppers and my wife assisted while other workers watched and did nothing but stand around and and joke about the incident. We reported the incident with a front end customer service manager and were supposed to get a followup call from the store manager the following day. No call has been made back to us and incidents like this have occurred again so it does not seem like the message was received.
Pros:
- Close to me
- Scan and go
Preferred solution: Fix the employee work ethic and professionalism
2 comments
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Why would you get a call? You weren’t involved.
The man's wife helped pick up the bottles while employees stood and laughed. He was told someone would call him. Why can't you read before commenting?1