Gary O Vfe

OptumRx - I hate giving a single star but that is the minimum. Just wish I had the minimum level of service to go with it.

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Website is horrible and has been down for me for days. I finally called their service line and went into zombie hold. I finally had to give up they beat me down by continually telling me to login to do all these wonderful things when it is because I can't login that I called. I am going to have to call my doctor and beg him to call in a prescription for me because OptumRx sucks so bad I can't get what I am paying for.
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Cons:
  • Horrible customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Do anything u can not to use OptumRx