New Reviewer


I tried to exchange a 16' tape, models and warranties changed, was told to contact the manufacturer. Google Kobalt and what do you get? Lowe's as the supplier, followed by nothing but complaints. So, now what?
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have you called 888-356-**** ?


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The issue is the magnets fell out, making it less useful.


What was wrong with the tape? The warranties are against manufacturers defects.

The warranties do not cover damage.

If you took a tape in with the tip ripped off it wouldn't be covered under warranty as it was damaged, not defective. Far too many people try to abuse warranties trying to exchange items that are not truly defective.

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#1505966 Review #1505966 is a subjective opinion of poster.
Tampa, Florida
Kobalt Tape Measure
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Resolved: Cartier Electrical Technologies - (B. S.) Lifetime Hassle Free Warranty

Update by user May 02, 2019

First, My situation has nothing to do with Cartier El. as I wrote in comments.

However, Lowe's has replaced my defective (lifetime warranty) tape measure with magnets with a lesser quality tape, no magnets, and with only a 3 month warranty.

End of story. David H.

Original review posted by user Apr 02, 2019
I tried to get a replacement for a 16' tape, models and warranties changed. Was told contact manufacturer, Google Kobalt and what comes up first? LOWE'S as the provider. So now what?
View full review
#1505958 Review #1505958 is a subjective opinion of poster.
El Segundo, California
Reason of review
Order processing issue