Robert D Jzo

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| map-marker Charlotte, North Carolina

Charlotte Eye Ear Nose and Throat Associates - Absolutely terrible experience

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Charlotte Eye Ear Nose and Throat Associates - Absolutely terrible experience

Ceenta is a joke of a practice! They are the epitome of assembly line medicine that is ruining the health of this country.

The doctor I saw seemed completely disinterested in talking about the reason I came to see him. He ordered an MRI and MRA for me and never contacted me with the results. The nurse was very rude to me for requesting my results and next steps. They sent me a bill and their system allowed me to set up a payment plan only to be told by their billing department that they don't do payment plans and that I had 90 days to pay the full balance before being sent to collections.

MRI's are very quite expensive and the fact they won't work with you at all even if you want to set up a payment plan is absolutely ridiculous.

They are a prime example of why medicine in this country is such a joke when compared to other developed nations. It seems to me that all they really care about is profit.

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Cons:
  • Terrible customer service

Preferred solution: Let the company propose a solution

User's recommendation: Don't walk away from this practice, Run!