Chrispin H
map-marker Lusaka, Lusaka

Zesco Limited - Problem has persisted

My complain is about Zesco billing system why should I pay for the same month twice and why back date the payments. Everytime a current bill is paid plus part of the arrea the bill still goes up instead of reducing. E. g closing balance of a particular month is supposed to be the opening balance of the current month but you people you always keep increasing the opening balance. I need help before I report to higher offices
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Cons:
  • Poor customer service

Preferred solution: Let the company propose a solution

User's recommendation: Non