Disconcerted R

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Verified Reviewer
| map-marker Northeast Dallas, Texas

Milestone Management - Don't rent from this company

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The leasing office informed us that the carpet would be replaced per the schedule and age of the apartment, and we confirmed with the office multiple times that no penalties would be leveraged against our deposit for damage to the carpet. Upon moving out, the management company attempted to charge us over $500 for damaged carpet, which was the fault of the maintenance staff for neglecting the washing machine drain leaking and/or overflowing in the apartment above ours, which we had reported to the office several times a month for nearly a year. Now it is in collections, damaging our credit.
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Loss:
$529
Pros:
  • Inexpensive rent
Cons:
  • Unfounded collection after lease expiration

Preferred solution: Removal of debt from collections

Disconcerted R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Northeast Dallas, Texas

Sunridge Management Group - Trash Problems

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Sunridge Management Group - Trash Problems
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Since 6-1-17, I have resided at a brand-new Sunridge-managed property. I have had issues with maintenance and trash service since day one. I am nearing my breaking point with the abyssmal trash service, as the company that services my complex refuses to collect all of the trash, and my community's corporate management overlords refuse to change providers or increase service frequency.
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1 comment
Disconcerted R

This issue is STILL not resolved, after several complaints to both the leasing office AND the management company. 1/20/2020=2.5 YEARS of this crud!!!