Heather W Hpk

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Verified Reviewer
| map-marker Orem, Utah

Ramada by Wyndham - Our belonging vanish with No explination

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My fiance has been relocated out of our home Nevada to Springville. While waiting for our home we and all of our belongings stayed in two different rooms one of which we had to evacuate due to bed bugs all over and the second no more avalivility. In doing our second leave and waiting for our third Uber we had asked the staff member to hold over the holiday weekend 4 the July.Now it's a run around. This is my life. Can someone please get back to me. Miss Whaley. Missouriw809@***.com
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Loss:
$15000
Pros:
  • Had availability
Cons:
  • Negligence
  • Lack of security
  • Disrespect from staff returning calls

Preferred solution: To an understanding.

User's recommendation: The staff is neglectful. In our room we had bed bugs. Management rid of our family belongings and made us pay full rate after our last load was stolen or thrown out by staff.

1 comment
Heather m whaley

This needs to be read. Please help