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UPS - Package delivery service problem

Unfortunately, this is not the first time. Sadly, probably not the last. Called in advance to reschedule delivery that requires signature because we wont be home. Told I can't. Delivery attempt made, we weren't home as we had advised. Second delivery attempt, driver leaves a different package(one that did not require signature) at the gate with notice of second delivery attempt. No knock on the door. No tap and dash. Nothing! Called customer service again. Advised would take information and forward to have redelivered and forward complaint. No guarantee of anything. Translation, lazy driver.

User's recommendation: Use competitor.

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ID
#2490079 Review #2490079 is a subjective opinion of poster.
Service
Ups Home Delivery Service
Cons
  • Customer service less than poor
  • Drivers inconsistent
Preferred solution
Deliver product or service ordered

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Bountiful Baskets - Refuse to credit $76

It has been over a month since Bountiful Baskets cancels a delivery. It was rescheduled for two weeks later. Canceled again, yet no reschedule date. Two weeks later I receive a call asking why I was not picking up basket. I advise her I received no info that I was to pick up basket. She says she is only the one who helps at site with distribution and will have administrator call me. Still after two phone calls and two more emails, no response. They are stealing my money.
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ID
#1534193 Review #1534193 is a subjective opinion of poster.
Service
Bountiful Baskets Customer Care
Reason of review
Order processing issue

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American Automobile Association - Left stranded in emergency

Have RV plus service only to discover that AAA only responds to emergency only if they have the equipment to tow your trailer. Otherwise, wait until next day or call commercial and pay out of pocket. Also, they fail to tell you when truck and trailer need a tow, AAA charges you for two of your 4 calls per year.
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ID
#1504152 Review #1504152 is a subjective opinion of poster.
Product
American Automobile Association Roadside Assistance

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Update by user Apr 25, 2019

April 24th, 2019, still no resolve. Both Winnebago and La Mesa RV insist they are doing all they can, yet I still do not have repaired RV.

Hard to enjoy a trailer that has spent 80% of its time at the dealership for repair. Having to tent camp this weekend because I...

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1 comment
#1673901

We bought a 2016 Sightseer and it's done nothing but fall apart since we bought it. Every service person we've had work on it has said it's pure bad design.

I think it's more like *** quality and poor workmanship. Winnabago has been around forever and you'd think they'd want to keep a good reputation. But apparently greed is more important to them. .

Would NEVER buy another Winnebago!

Made cheap, stapled together, no insulation, poor quality. I've been fixing things since day one.

ID
#1499625 Review #1499625 is a subjective opinion of poster.
Location
Scottsdale, Arizona
Service
Winnebago Industries Rv Repair

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I was under the impression that Winnebago stood for quality. I have been corrected by the experience I have had with a new 2019 Winnebago Minnie Plus. Since purchase Nov 2018 I have been on three trips and now have recorded 30 plus defects (and counting on more). I am...
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2 comments
#1896337

Could you please state what the defects are with your 2019 Winnebago Minnie Plus? We have had a couple of issues ourselves and would like to have more information to see if they are the same issues.

We have had a leak under the kitchen sink. The shelf underneath is not wet, it is coming onto the bottom of the cabinet on the floor, then continues to flow onto the kitchen floor running towards the bedroom stopping at the bottom of the bed box. Not a lot of water but enough to cause damage to the door frame. And if it happens a third time, more damage likely.

Another issue is with the gate valve on the black tank also.

We've been told that sometimes excess tubing gets coiled up so that it is hard to push back in place. At any rate that area is not set up well to have to reach under the side of the trailer.

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ID
#1499345 Review #1499345 is a subjective opinion of poster.
Location
Scottsdale, Arizona
Product
2019 Winnebago Industries Minnie Plus Rv