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Hamrick Software - I bought the professional version of vieswscan for Mac Elcapitan

Serial# 10797**** Customer# 99632**** and the option for scanning negative films is not available ! Please help as it is just for that purpose that Ipurchased viewscan. My scanner is an Epson V700.
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ID
#1499054 Review #1499054 is a subjective opinion of poster.
Location
Peyrolles-En-Provence, Provence-Alpes-Cote Dazur
Product
Hamrick Software Vuescan Professional Graphics Software
Reason of review
Damaged or defective