Benjie Xtp
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New Reviewer
New Reviewer
Discounted Wheel Warehouse in California
I ordered a set of tires and rims from them at the recommendation of a friend. The order was placed and my bank account was charged the cost of the tires and rims. Then two weeks later they charged me again which caused my bank account to be in the negatives and with 7 over draft charges. After a week and after making about 10 calls & emailing them my bank statement proving their error, they finally reimbursed me the extra charge but not the over draft fees. I would not recommend this company to anyone for anything.. they are horrible !!!
4 comments
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Location
Augusta, Georgia
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sad sad sad...i was actually about to place an order with you guys and after reading all of this.....i spend my hard earned money elsewhere...i dont have time to be dealing with these kinds of issues...step your customer service game....not just in the store but online as well....
I ordered two sets of rims from Tony and Eddie. Had no problems.
My next set will come from them as well...Ask for Eddie.
He will hook you up. If there is a problem, Tony will handle it.
Hello,Please respond to my second request to be contacted. I would like to solve your issue to the best of my ability.
Please contact me at 714-422-**** extension 203. Thanks.
Hello there, Please contact me at 714-422-**** extension 203. I would like to discuss the validity of your claim and take care of your issue.Thanks!