Dahiana Xbq
map-marker Stone Mountain, Georgia

Ge Money Bank - Cut my card off when someone else stole my s.s.n. and i had a police report..

I am a single mom of three kids. i have to file my taxes but i dont have a bank, so i went to wal-mart to buy a money card that is banked from GE money bank.. when i got home i activated my card. well when i went to use my card the same day it was declined!!! i was like what i just out 100.00 dollars on it the get my son so medicine.. So when i got back home i called the number on the back of the card, talked to a rep. and she had told me that i had another card open with the same s.s.n. i told her that i couldnt have cause the one i was holding was my every first one... I hung up with her called the police made a police report; then called her back with the report number.. then she proceeded to tell me that both cards would be cut off and i couldnt purchase another one ever again. This is all after i filed my taxes and put them on direct deposit to this card for April 5th, keep in mind that they are cutting my card off April 1st. Why are they punishing me for something someone else did.. now i dont have an money to feed my kids, buy them clothes, or even get a little car so i can get around to my job and to the doctors for my disabled mother i take care of.... it just isnt fair.......
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Loss:
$1
2 comments
Guest

I am with GE and sorry to read you are having difficulty with the card. If possible, please send your phone number to creditcardhelp@***.com so I can have a specialist reach out to you directly to see if we can offer assistance. Please do not post your phone or an account number on line.

Thanks,

RCF Communications

Guest

Get a checking account.

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