New Reviewer

Tires Plus dishonest company

2 months ago Tires Plus customer service closed out of complaint with me by refunding me for two parts that was supposed to be done on my car after I took it to a different dealership which is Firestone a sister store to get my car rechecked I was under the impression that everything was fine I accepted the payout and sign for the check a month later my car broke down I took it to the dealership and lo and behold I found out that my back brakes were never done and the ball bearings in a wheel hub were never done that I was charged for this place is a complete rip-off do not go near this place!!! I've been conversing back and forth with the person who settled out with me for the two parts and I asked her before I found this out isn't that part still under warranty before I found out the work was never done she said you will have to handle it at the store level as you can see the store level or the headquarters level handles business properly you will never get my business again
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1 comment
#1698144

Hello, we never like to hear stories like this. We'd like to look into your concerns.

Please send us an email at socialcare@***.com with your contact information, the store's address, and a summary of your review.

We value the opportunity to help, and I hope to hear back from you soon. ^Katrina

ID
#1552135 Review #1552135 is a subjective opinion of poster.
New Reviewer

Corner Bakery Cafe - They gave me the wrong sandwich

I go to Corner Bakery about twice a week I only order oatmeal I only go to the same cashier every time this morning I went in ordered something different I ordered a new turkey bacon and ham sandwich once I begin to eat the sandwich I realized it had to be the wrong sandwich I was so hungry I continue to eat it when I look back and check the sandwich it was the wrong sandwich completely I took it back to the store told the manager that I was unhappy that they gave me the wrong sandwich he said in a jokingly manner we only gave you half a sandwich I said no sir gave me a whole sandwich but it was incorrect and once I realized it I had already been into the first bike because I was very hungry he told me that maybe they gave me maybe I ordered the wrong sandwich and I told him I only go to the same cashier everyday and then he offered to remake the sandwich but I told him I want a refund he refused and I came back and asked him for his name he told me if I don't leave he'll call the police on me a customer that comes to the store twice a week and I always had a pleasant experience until today his name is David and he was very rude
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ID
#1533457 Review #1533457 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Tires Plus - Every time I come in I get charged Service always incomplete

I went to the Tires Plus 6 months ago they gave me a printout of everything that's wrong with my car I pay for all the work to be done after about a week or so my wife tells me she always hears a noise when she turns left and the steering wheel isn't aligned properly so eventually I take it back to Tires Plus I tell him what the problem is they take it in they said there's no noise a week too late I'll bring it back I pay for a motor mount I paid for a rack and pinion and an additional tire rod on the right side they tell me come pick your car up is complete once I pick the car up it is not complete once again and now there's an additional worth sound that I hear and they'd call me back and tell me they can't fix it to take it to the dealership I'm unhappy because no GM has contacted me about my problem and also they can't in the charge me for the work but the service is never complete now I have to rent a car for a week and my car is at a dealership
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1 comment
#1661867

Thank you for reaching to Tires Plus. We are sorry to hear about the negative experience you had at our Lithia Springs location.

Please email us at socialcare@***.com with your contact information, invoice number and a link to this review.

We will escalate your concerns to our upper management team. ^Miguel

ID
#1493668 Review #1493668 is a subjective opinion of poster.
Location
Douglasville-Lithia Springs, Georgia
Service
Tires Plus Vehicle Inspection