New Reviewer

USAA manages to find the most inept mortgage procesors on oearth

Never in my life did I think applying for a refi loan with usaa was going to be more complicated and time consuming than opening a business as a foreigner in the republic of Congo( or any other African nation). What a bunch of inept employees usaa has. Unbelievable! I work for the Fed Govt, have an 800 credit rating, and yet USAA made trying refinance my 70k home like I was trying to refinance a castle next to the queen of England. ATAY AWAY FROM THE MORTGAGE DEPT AT USAA. THEY WILL MAKE YOU WANT TO COMMIT SUICIDE OF TOTAL DESPERATION.
View full review
3 comments
#752141

one of their insured hit my vehicle and usaa has yet to fix it it. Its been over a month.

Usaa sucks. pay the *** $1200 claim you fools!

#368705

Have you ever had to file a claim with USAA over that 40 yr period?

#337208

Been with USAA for 40 years. Customer Service has been great.

Car insurance great. Home insurance and credit card, good. Health insurance poor. Home mortgages poor.

They excel at some things, not others. Overall, I've been with them 40 years because they do some things VERY well.

View more comments (2)
ID
#227315 Review #227315 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Service
Usaa Refinance