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Anitelu T

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Verified Reviewer
| map-marker Oakland, California

Thumbtack - One of my customers put a dispute on my account

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We have an agreement for $780 for resurfaced their old porch of concrete and I finished it in couple of hours with 4 of my workers then she started complaining why is it so much money but we finished the work so fast. I told them Ill be going to Hawaii on a family meeting and Ill come back and finish the work so I left my phone with my wife. I came back I guess she wrote me but no reply back because my wife had my phone so I came back they already put a 1star review on my account not only that she put on a dispute as well I want you guys to free my account because I didnt do anything wrong thank you

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Preferred solution: Let the company propose a solution

1 comment
Thumbtack
Thumbtack Response

Thanks for reaching out and making us aware of your concerns. If you're already in touch with our Trust and Safety Team, we encourage you to respond directly to their emails in an effort to work out a resolution and move forward. If you're not in touch with our team yet, please provide more details here: https://***/report-a-concern.