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Shane O Yqv
map-marker Boise, Idaho

Thumbtack - Refund concern

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I have completely been unable to reach a single living soul!! First it was something about the network being down for 2 day! Though they had no problems charging me for multiple leads at the time. To then trying to reach a human being soon following to no avail! Ive called every number I can find, with all of them ending with txt us this, email that! It's been weeks and I still have been unable to resolve my issues!
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Loss:
$140

Preferred solution: Full refund

1 comment
Thumbtack
Thumbtack Response

Hi Shane, for all refund requests, please follow these steps: https://***/article/how-to-request-a-refund. Our phone support service is currently for our Top Pros.

We're happy to assist you by texting 415-299-6398 Monday through Friday 6am to 6pm, MST. You can also email us at support@thumbtack.com, or send us a direct message via social media.