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Postmates - My order was never delivered

Postmates - My order was never delivered
My order was never delivered I even messaged her she said she was close heard nothing afterwards I never got my food! I need a refund and an explanation as to why this is even able to happen because now I cant get a hold of her and shes ignoring my phone calls because she knows she stole my food
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ID
#3723100 Review #3723100 is a subjective opinion of poster.
Loss
$70
Preferred solution
Deliver product or service ordered