martila
map-marker Manchester, New Hampshire

Home Depot - Behr paint rebate--still waiting 2 years later

i used to shop at home depot all the time. 2 years ago, i painted my whole house with gallons and gallons of behr paint--good deal because of the rebates. what a rip off! then i find out from friends this happens routinely. rebates are DESIGNED so that you never GET the rebate. it's a carefully planned, deliberate ploy to rip off customers. i did everything BY the BOOK. didn't matter--i never got hundreds of dollars in rebates. I WILL NEVER set foot in a home depot again. And THEY think THEY ripped ME off. they lost a lot of business--from my family and all our friends. word of mouth counts.
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10 comments
Guest

I purchased two five gallon containers of paint on 5/25/12 and submitted paperwork for the rebait. To this date I have not received my rebait of $40.oo.

I sent an Email to you on Jul 7,2012 3:33:24 PM and got a reply from you (#6596-30****711-****) on 7/10/2012 1:34:37 PM Pacific daylight time which approved my rebate.

My tracking NBR is 52981****. Where is my rebait?

Guest

what a rip off. Maybe I'll just take the cans back.

They can keep them. Im so fed up with crooks.

Behr is expensive paint. Guess the more you pay, the more they think they are entitled to cheat you.

Guest

paid a lot of money did the whole thing perfect . behr said i did something wrong .

nope i didi not .

this is the first time i ever had any problems with any type of rebate . what a rip off shame on then home deopote and behr paint

Guest

There was an option on the BEHR rebate form to apply for the $5 rebate online. I did this and later received a note in the mail from BEHR saying that they would not honor it! I emailed them saying that I would never purchase BEHR products again.

Guest

you didn't mention in your complaint what steps you took to resolve your issue...just curious because you were really quick to get huffy puffy about it. believe it or not, the world is not out to get you. and im pretty sure people do not get paid to sit in a room and think of new ways to rip off consumers, as you obviously believe

Guest

For what its worth, I also bought Valspar paint at Lowes twice in the same time frame and received the rebate checks within 3 weeks.. still waiting on the Behr rebates..

Guest

:cry

As a previous BEHR employee, I feel the need to point out that the rebates for BEHR paint are handled by BEHR exclusively. If you have a trouble receiving your rebate, contact customer care.

The number is on the back of any BEHR product or you can contact your local HomeDepot for the information.

No one in this world is perfect. Sometimes all it takes is a one digit mistake for something to go wrong.

Guest

Rebates are still money in your pocket. Home Depot and their vendors coordinate these events carefully.

They don't take the hit at the register, because they will lose money at each transaction. They hope you either--forget, don't care, or don't follow the rules. In any event, one needs to protect themself.

Make copies of everything and follow up. If everyone was stiffed on rebates the Home Depot would be out of business.

Guest

While this does reflect poorly on Home Depot, it's actually Behr who's ripping you off. This happens all the time with mail-in rebates (at any retailer). That's why Home Depot is transitioning to immediate rebates at the register since they can't count on their vendors to do what's right by the customer.

Guest

A couple of times a year you see a story about rebate problems like this.

I hope you made copies of reciepts and have a copy of something advertising the rebates.I would send a letter to the corporate headquarters first.Shortly there after I would go to a regulating agency reporting the problem.Or get a lawyer.

Good Luck

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