Anna F Yeh

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| map-marker Toronto, Ontario

Facebook - No Access To my Acoount

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Facebook - No Access To my Acoount
Hello, I have reported my concern regarding my account on facebook. My account got hacked around the 15th June, 2022. My social media account is important to me to communicate with my family and friends in Ireland and around the world. I've noticed so many complaints regarding the same issues and they have not been dealt with! Not all can have done something wrong to warrant not having access to their account. I'm not angry nor mad I would like my account back or a new account Please and Thank you! Have a good day! I hope to hear back in the next few days regarding my account!
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Pros:
  • Weak security
  • It allows me to communicate with my family and friends
  • Contact with friends
Cons:
  • Promotes fake pages who scam customers
  • No access to my face book account
  • No help with hacked account

Preferred solution: I would like to have my face book account back that is to have access to it. I'm 67 years of age and this has me so upset to not have contact with my loved ones.